We offer consumers the added value of a customised delivery by controlling and monitoring shipments. Our advanced tracking system allows customers to track and monitor their order and receive regular updates via e-mail, text message and WhatsApp. During the last-mile delivery phase, customers can also track the delivery van up to five minutes before it arrives at its destination.

Thanks to our customer-centric approach, customers can confirm or change the delivery date and time on WhatsApp. The customer experience is the foundation of our business, which is why we map the ‘consumer journey’ by monitoring all digital touchpoints to gain insight into their experience and improve the quality of our services.

Thanks to our customer-centric approach, customers can confirm or change the delivery date and time on WhatsApp. The customer experience is the foundation of our business, which is why we map the ‘consumer journey’ by monitoring all digital touchpoints to gain insight into their experience and improve the quality of our services.