#INSIDENERGO

Come join us in Energo Business Units to learn about our people, numbers and ways of operating.

PUTTING CUSTOMERS AT THE HEART OF SHIPPING

1. We will arrange a delivery date at the time of purchase.

DELIVERY SCHEDULING

Scheduled delivery enhances the value of our home delivery service by allowing the customer to select the day and time of delivery directly before completing an e-commerce purchase.

REAL-TIME TRACKING

We manage the order in a simple and efficient way so that our customers can check the status of the delivery at any time.

2. Travelling together to reach your destination.

TELEPHONE NOTIFICATION

Before the order is shipped to its final destination, we will notify the customer by phone and then by e-mail, text message or WhatsApp.

GEOFENCING LAST-MILE DELIVERY

With the innovative Geofencing service, customers can track the delivery van and see its location on the map before it arrives at its destination.

3. We make sure that everything we offer is perfect.

CHECKING THE STATUS OF GOODS

Upon delivery, we inspect the packaging and the product together with the customer to make sure that it is in perfect condition.

CERTIFICATION OF DELIVERY

A new digital experience that allows the customer to communicate with the Vendor online in real time during the after-sales phase. The customer can not only report that the delivery has been made and that the product and service are up to standard, but can also report any anomalies through photos.

A STORY TO TELL...

Every company has a story to tell: this is our story, and we would like to share it with you.